Shipping and Delivery

Shipping and Delivery

We aim to deliver your order to you as quickly and accurately as possible. In this document, you will find all information about our shipping and delivery policy.

Processing time

Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email with the tracking details.

Delivery time

The average shipping time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping method and origin

All orders are shipped directly from our supplier in China. As a result, customs duties may apply depending on the country of delivery.

Shipping costs

Shipping costs are shown at checkout. These depend on the weight, destination, and selected shipping method.

Responsibility during shipping

If the tracking information indicates that the parcel has been delivered, responsibility lies with the customer.

Please check your address carefully; any errors must be reported within 24 hours of placing the order.

For questions regarding shipping, you can contact us via info@elizamargaretlondon.com.